When you visit your website through the Google Chrome browser, do you get the following message about Malware detection? It can be pretty daunting and a casue for concern. Read More…

A picture is worth a thousand words. And so when troubleshooting an issue it’s often much easier for us to resolve an issue if we can see exactly what you are looking at. Taking a screen shot is easy. Simply click the print screen button on your keyboard (PrtSc); usually located in the top right corner of your keyboard. An image of what is currently visible on your computer screen is then copied to your clipboard. All you have to do then is paste the contents of your clipboard into a document (MS Word for example).  Then save the document and shoot it over to our Support Desk.

The domain XXXXX.com is about to exceed its bandwidth limit. If you receive an email notification alerting you to your website’s bandwidth limit approaching, do not worry. Simply open a Support Ticket and a member of the support team will investigate your bandwidth usage and if appropriate increase your limit for you. Read More…

Changing the main password to your mailbox account is quick and easy. Simply login to your Control Panel area (yourdomain.com/cpanel) and click the Email Accounts icon then click update password next to the appropriate email address.